Frequently Asked Questions

SHIPPING

Please allow 1-3 days of processing time for your order. Orders should be shipped the same week that they are processed. Delays may occur due to location, shipping selection, and/or holidays.

RETURN POLICY

At this time, we are unable to accept returns on products. If there is an issue with your order, please contact us at cove280birth@gmail.com.

EXCHANGE POLICY

All purchases from Cove 280 are final sale. If you have a concern regarding any product, please contact us at cove280birth@gmail.com. Regrettably, we cannot exchange products purchased from third party retailers.

LOST PACKAGE

Cove 280 is not responsible for packages lost due to incorrect shipping addresses or carrier error. Please select shipping insurance at checkout to avoid these potential issues.

PACKAGE ARRIVED DAMAGED

If your package arrives damaged, please contact us immediately at cove280birth@gmail.com.